Reference

Your Legal Standing at y88i

sets out its legal terms plainly — the agreement you enter when you open an account, how your personal data is collected and stored, what applies when you use JazzCash, Easypaisa, or Raast to fund your wallet, and how you can act on your…

Account TermsPrivacy ConditionsPakistan EligibilityData RightsCookie Policy
y88i Your Legal Standing at y88i
DATA AND ACCOUNT SECURITY

Data, Cookies and Account Protection

y88i handles your personal data under a privacy framework that covers collection, storage, and retention periods. Your account data — including wallet activity linked to JazzCash, Easypaisa, and Raast — is held only as long as needed for operations and legal compliance, whether you access from Karachi or anywhere else in Pakistan. You have the right to ask what we hold, request corrections, or submit a deletion request through our support channels. We also use cookies to manage your session and how the lobby loads on mobile — cookie preferences can be adjusted in your browser settings.

Data Retention

We keep account and transaction records only as long as needed for operations and any applicable legal obligations. You can request a summary of what we hold at any time.

Cookie Handling

Cookies support your session login, lobby preferences, and page load performance on mobile. You control cookie settings through your browser and can update them at any time.

Account Security

Your account uses password authentication and OTP verification at login. If you notice any unauthorised access, contact our support team immediately through live chat.

Data Access Requests

You can request a copy of your personal data or ask for corrections to your account details. Submit through email or live chat with your account username included.

CONTACT OUR TEAM

Reach Us About Legal Matters

For anything legal — querying what your account agreement covers, requesting a copy of your data, or asking how we retain your payment history from JazzCash, Easypaisa, or Raast transactions — our support team handles it all. We keep legal and data queries separate from general account help so your request reaches the right person. Choose the channel that works for you and include your account username when you write in.

Live Chat Open live chat from any account page to ask about terms, data handling, or what a specific clause means for your account. Responses come through quickly.
Email Support For formal legal requests — data access, account closure, or terms clarification — send an email with your account username and full details of your query.
Help Centre Our help centre covers common legal and data questions. Browse sections on account terms, privacy conditions, and how payment data from your wallet is handled.

Common Legal Questions Answered

These questions cover what our legal terms mean in practice — from data rights and payment history to account access, cookies, and what happens when terms are updated. If your question goes beyond what is here, our support team handles legal and data queries separately from general account help. Reach us through live chat for a quick response or email for formal requests like data deletion or a copy of your account record. Include your account username either way.

Your account is subject to our published terms and conditions. Whether access is permitted depends on local law in your location — eligibility varies by region and jurisdiction.

Contact our support team through live chat or email, include your account username, and ask for a data access request. We compile your account record and send it to you.

Yes. Submit a deletion request through email or live chat. We retain certain transaction records for legal compliance purposes, but personal profile data can be removed on request.

Payment details from JazzCash, Easypaisa, or Raast are stored only for transaction verification and legal compliance. We do not share your payment data with third parties outside these purposes.

We notify you of material changes through your account email or a notice at login. Continuing to use your account after the change takes effect means you accept the updated terms.

Send formal complaints to our support email with 'Legal Complaint' in the subject line. Include your account details and the specific issue you are raising for our team to address.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.