What This Policy Covers and How It Applies
When you open an account, we collect the information you provide directly — your name, mobile number, email address, and the payment method you choose to fund your wallet, whether that is JazzCash, Easypaisa, or Raast. We also collect transactional data automatically: deposit timestamps, withdrawal requests,
-
1
login device type, and IP address. This data is used to verify your identity, process payments correctly, and keep your account secure. We do not sell your personal information to third parties. We share data only where required to process a payment — for example, passing
-
2
a transaction reference to your JazzCash or Easypaisa provider — or where local law requires disclosure. Data is stored on secure servers and access is restricted to authorised staff. If you withdraw your account or request deletion, we retain only the records required by applicable law
-
3
before removing the rest. Our practices reflect the applicable privacy framework for regions where our service is available under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.